Return and Refund Policy
Course Cancellation
If you need to cancel your course enrollment, please contact us in advance. Cancellation requests should be submitted in writing via email or through our contact form.
Refund Eligibility
Refunds may be available under the following circumstances:
- Cancellation within 14 days of enrollment (before course start date)
- Course cancellation by us due to unforeseen circumstances
- Technical issues preventing access to course materials
Refund Process
To request a refund, please contact us with your enrollment details. Refund requests will be processed within 14 business days of approval. Refunds will be issued to the original payment method used for the purchase.
Non-Refundable Items
The following are not eligible for refunds:
- Courses accessed or completed beyond the initial 14-day period
- Downloaded materials or resources
- Services already provided or consultations completed
Course Transfers
In some cases, we may be able to transfer your enrollment to a different course or session. Transfer requests are subject to availability and must be made before the original course start date.
Dispute Resolution
If you are not satisfied with our refund decision, please contact us to discuss your concerns. We are committed to resolving issues fairly and promptly.
Changes to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective upon posting to this page. We encourage you to review this policy periodically.
Contact Us
For questions about returns or refunds, please contact us:
Email: infocenter@varnorexzak.world
Phone: +44 20 7223 2360
Address: Unit 101, Battersea Business Centre, 99-109 Lavender Hill, London SW11 5QL, United Kingdom